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Notification History

Notification History

PerfectPass v1.13 introduces a new feature called Notification History, which allows you to view a record of messages sent to recipients.

View Notification History Related to a Specific Student

To view the notification history related to particular student:

  1. Navigate to the student's record.

  2. Select the "Notifications" tab.

The information provided for each notification includes:

  • Message Type

  • Recipient Contact Address

  • Status

  • Sent Timestamp

  • Associated Incident

image-20240503-193238.png

View Notification History for All Recipients

The Notification History tab displays a comprehensive list of all notifications sent to recipients across the system. This centralized view allows administrators to:

  • Monitor overall notification activity

  • Troubleshoot issues related to message delivery

To access the Notification History for all recipients:

  1. Navigate to Administration > Notifications > Notification History

  2. Select the "Notification History" tab.

image-20240503-193546.png

Email Status Descriptions

Status

Description

Status

Description

Pending

Not yet sent to Amazon Simple Email Service (SES)

Sent

Accepted by Amazon Simple Email Service (SES)

Delivered

Accepted by recipient's email provider

Opened

Email was opened

Bounced

Email bounced for reasons (bad address, etc...)

Complained

Recipient used the SPAM button

SMS Status Descriptions

Status

Description

Status

Description

Pending

Not yet sent to Amazon Simple Email Service (SES)

Sent

Accepted by Amazon Simple Email Service (SES)

 

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Questions? Contact us at support@visiondatabase.com