Notification History
PerfectPass v1.13 introduces a new feature called Notification History, which allows you to view a record of messages sent to recipients.
View Notification History Related to a Specific Student
To view the notification history related to particular student:
Navigate to the student's record.
Select the "Notifications" tab.
The information provided for each notification includes:
Message Type
Recipient Contact Address
Status
Sent Timestamp
Associated Incident
View Notification History for All Recipients
The Notification History tab displays a comprehensive list of all notifications sent to recipients across the system. This centralized view allows administrators to:
Monitor overall notification activity
Troubleshoot issues related to message delivery
To access the Notification History for all recipients:
Navigate to Administration > Notifications > Notification History
Select the "Notification History" tab.
Email Status Descriptions
Status | Description |
|---|---|
Pending | Not yet sent to Amazon Simple Email Service (SES) |
Sent | Accepted by Amazon Simple Email Service (SES) |
Delivered | Accepted by recipient's email provider |
Opened | Email was opened |
Bounced | Email bounced for reasons (bad address, etc...) |
Complained | Recipient used the SPAM button |
SMS Status Descriptions
Status | Description |
|---|---|
Pending | Not yet sent to Amazon Simple Email Service (SES) |
Sent | Accepted by Amazon Simple Email Service (SES) |
Questions? Contact us at support@visiondatabase.com