Tenants

What is a Tenant?

A Tenant can be thought of as a individual database on the multi-tenant VDSapps platform. A Tenant stores information such as person records and application settings.

How is a Tenant accessed?

Tenants are accessed by creating User accounts that are associated with the Tenant. A User account is associated with a single Tenant.

The Customer and Tenant relationship

Typically, for a small business, K-12 school, and College/University, only a a single Tenant is necessary because it is common to manage all record types and settings in one place from a usability and maintenance perspective.

Multiple tenants can be associated with the same parent Customer as shown in the illustration. This setup is useful when, in this example, a district maintains the application subscription.

Open

Example Customer>Tenant Relationship

Data sharing

Tenant application data, person records, and settings, are not shared between tenants, even when the tenants are associated with the same parent Customer.

Application licensing

Application subscriptions are associated with the parent Customer, and therefore multiple tenants can share an application subscription. Tenant license limits can be enforced to prevent any one tenant’s users from exceeding the allotted licenses. See License Limits

Tenant Management

The RapIDadmin Tenants page provides a listing of all tenants associated with the parent Customer.

Navigate to RapIDadmin > Tenants

Open

Tenant overview

Tenant Actions

Create a tenant

Edit a tenant

Copy a tenant

Delete a tenant