Enroll a 2FA device

Owned by Joe Large (Unlicensed)
Feb 08, 2024
3 min read

After the Administrator has enabled Two-Factor Authentication (2FA) you may enroll your device.

Steps to Enroll a Device

  1. Click on your user avatar.

  2. Select "2 Step Verification."

  3. A modal window will appear. Here you can enroll a new device and view a listing of currently enrolled devices.

Authentication Method Options:

  • Depending on the authentication methods permitted by the Administrator, you may have the option to enroll both the Authenticator App and Text Message for 2FA, or you may see just one of these methods.

Authenticator App

You can use any authenticator app to generate 2FA codes.

If you do not already use an Authenticator app, you can download one from your mobile device's respective App Store (for iOS devices) or Play Store (for Android devices).

Some popular authenticator apps include:

  • Google Authenticator

  • Microsoft Authenticator

  • LastPass Authenticator

  • Duo Mobile

Never share your codes with anyone! Sharing your codes will allow that person to login as you. Vision Database will never ask for your code.

  1. In the Authenticator tab click Generate Secret

  2. Open your authenticator app then scan the QR code or enter the secret manually.

  3. Enter a Device Name (commonly this is your mobile device model/name though you can use any nickname) and current 6-digit code from your app.

  4. Click Enroll to add the device.

Upon successful code entry your Authenticator App will be listed under Enrolled Devices.

Text Message

Using Text Message

For Text Message-based 2FA, you need a 10-digit phone number capable of receiving text messages.

  1. In the Text Message tab enter a unique device name (it cannot be the same name you may have used for the Authenticator app).

  2. Enter a 10-digit phone number

  3. Click Send Text. After a moment you will receive a text message containing the 1-time code.

  4. Enter the text message code

  5. Click Enroll.

Upon successful code entry your Text Message device will be listed under Enrolled Devices.

Set an enrolled device as the Primary

If you've enrolled multiple devices, you can designate one of them as the primary option for logging in.

  1. Click the blue button located next to the enrolled device you want to make the primary.

Note: The "PRIMARY" tag will be applied to the selected device.

Remove an enrolled device

Under "Enrolled Devices," click the red button associated with the device you wish to remove.

Important: If 2FA is required by the Administrator, be sure to enroll a new device after removing one.

Logging in using 2FA

To log in using 2FA, please visit Login using 2FAfor detailed guidance.

Troubleshooting

If you encounter issues, please visit Login using 2FA | Troubleshooting for guidance and solutions.