Subscriptions
View your current and past subscriptions in VDSapps subscriptions by navigating to RapIDadmin > Subscriptions & Licenses > Subscriptions.
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A subscription can may contain licenses for one or more products. All products Products will be listed by name in the Products column, with the number of user licenses in the trailing parenthesis.
The Status column will contain one of three status values: active, cancelled, or trialing. If the status is trialing, the trial end date will be includeddisplayed.
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Licensing
View and release licenses in use at by navigating to RapIDadmin > Subscriptions & Licenses > Licenses.
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A user may be logged into an application from both a mobile device and the web at the same time
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while
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taking up only a single "seat".
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The Platform column will list
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whether the license was acquired from a Web or Mobile device, or both
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, and displays a device identifier that will help
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identify the
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device that is
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occupying the seat.
Licenses
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are released automatically
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when a user logs out of all listed platforms.
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Release a license
Click Release beside an active license to force logoff the user. This will log the user out of all listed platforms and release the license for the application.
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An administrator, or other user with the RapIDadmin:Subscriptions and Licensing:Change Assigned Licenses permission, can force logoff the user to release the license. See Release a license below.
Release a license
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It is possible for a single user to acquire more than 1 user license if they do not sign out, or they sign in multiple times using separate browser tabs or browsers. |
License limits
License limits prevent any one tenant from acquiring more than the configured number of application licenses.
See License Limits