RapIDadmin contains a listing of VDSapps subscriptions and assigned user licenses.
To access RapIDadmin select your user avatar > Switch Applications > RapIDadmin
Navigate to Subscriptions and Licensing > Subscriptions
Products contains the application name and license count.
Status can be Active, Cancelled, or Trialing.
View assigned user licenses
See View acquired user licenses
Release a user license
Troubleshooting
When a user attempts to sign in to EliteID when no free user license is available an Unable to Acquire License message is shown.
To resolve the license issue ask the other user to sign out, or visit Release a user license to release the license for the user.
Unable To Acquire License
We were unable to acquire a user license for EliteID. If you believe you’ve received this message in error, please contact your system administrator.
See RapIDadmin Subscriptions & Licensing for additional instructions.