When multiple tenants exist under a single parent Customer account it may be necessary to enforce license limits. License limits prevent any one tenant from acquiring more than the configured number of application licenses.
Navigate to RapIDadmin > Subscriptions and Licensing
Edit License Limits
Click License Limits
Choose the appropriate application tab
Enable the checkbox beside each tenant, and input or use the number control to set the number of licenses that tenant should not exceed.
Click Save
The total number of licenses must not exceed the “Total license count”
Reset license limits
Click License Limits
Select the appropriate application tab
Disable the checkboxes as needed
Click Save