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Each customer you add to RapIDadmin will require at least one customer-level user account to access PerfectPass.

For example if the customer signs up for 5 licenses you can create all 5 yourself if you know their email, otherwise you can create the first then ask the customer to create the additional 4 user accounts.

Create a New Customer User

Login to RapIDadmin (click your username then Switch Applications > RapIDadmin)

Open Users

Click CREATE NEW USER

Set the Access Level to CUSTOMER

Click the Select a Customer search icon

Click SELECT on the customer

Click the Select a Tenant search icon

Enter the user's first and last name

Enter the user's unique email address

Open the Roles tab

Select one or more roles for the user

Click SAVE


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