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View and release licenses in use by navigating to RapIDadmin > Subscriptions & Licenses > Licenses.
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A user may be logged into an application from both a mobile device and the web at the same time
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while
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taking up only a single "seat".
The Platform column will list whether the license was acquired from a Web or Mobile device, or both, and
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displays a device identifier that will help
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identify the
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device that is occupying the seat.
Licenses are released automatically when a user logs out of all listed platforms.
An administrator, or other user with the RapIDadmin:Subscriptions and Licensing:Change Assigned Licenses permission, can force logoff the user to release the license.
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See Release a license below.Click
Release
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a license
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It is possible for a single user to acquire more than 1 user license if they do not sign out, or they sign in multiple times using separate browser tabs or browsers. |
License limits
License limits prevent any one tenant from acquiring more than the configured number of application licenses.
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