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View assigned user licenses
Release a user license
Troubleshooting
In the event that a user attempts to log in to EliteID without an available free user license, they will encounter an Unable to Acquire License message.
| Warning |
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Unable To Acquire License We were unable to acquire a user license for EliteID. If you believe you’ve received this message in error, please contact your system administrator. |
To address this licensing concern, you have two options:
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You may kindly request the other user to log out, thereby freeing up the license for your use.
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Troubleshooting
See Licensing