Lock/Unlock a User

Owned by Joe Large
Last updated: Oct 04, 2023
1 min read

Locking a user disables all actions that can be performed on the user account.

Locking the admin and (printing) service accounts is recommended.

Locking a user does not prevent them from signing in. To disable sign-in uncheck “Active” in the user properties.

Lock a user account

Only users with the RapIDadmin:Lock/Unlock Users permission can use Lock/Unlock.

See Roles for more information.

  1. Click Actions > Lock

After a user is locked its Actions button is replaced by an Unlock button.

Unlock a user account

  1. Click Actions > Unlock

  2. Click Yes at the confirmation prompt